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H.I. Public Sector Division

Consulting programs for Public Sport Centers Management

In response to changes in the European legislation for public sports centers, H.I. has created this Division to profit from experience in the private fitness sector integrating the following activities from H.I. Consulting and H.I. Teaching divisions".

• One to four monthly sessions of consulting by H.I. staff to revise indicators and reports about selected facilities, and define improvement plans.
• Two to eight inspections per year, using a covert inspector as a customer, to evaluate service excelence.
• H.I. Indicators agreed with management to compare monthly the selected facilities and against similar H.I. database.
• Four to ten H.I. Workshops (3 to 5 hours) per year aimed to the human resources of the selected installation based on available programs in the H.I. Teaching Division.
• Two annual meetings organized in H.I. facilities with private and public sector directors for exchanging good practices and updating on the last trends.
• Design and periodic updating of the teaching plans.